Why choose Espresso Underground?

We are a Midlands based family run coffee business that focus on customer service and quality coffee options for our clients.

We provide quality coffee machines, beans, consumables and spare parts and help customers to develop this area of their business through Point of Sale and training, meaning that not only are they increasing the quality of their coffee offering but also driving their sales and increasing profit.

We offer 1-4 group traditional espresso coffee machines, domestic machines and bean to cup systems, all of which will produce consistently great espresso coffee based drinks and are extremely capable and reliable. New to our product range, Espresso Underground have now introduced pour and serve units for the small office to full tower event catering systems.

We also now provide Nitro Coffee systems that allow for cold brew coffee which is the same coffee you know and love but combined with Nitrogen (a colourless odourless gas). These systems are new to the industry but are quickly establishing themselves as the next big thing in coffee.

Finally, we offer serving and repairs for all machines, further information for this can be found below.

How you can benefit?

We offer anything you can possibly need from a provider for this area, we provide our customers with machines (including 1000 drinks worth of free award-winning coffee beans), free training, free installation, Point of Sale items, warranty, servicing and repairs.

We have dedicated account managers for all our customers meaning that you have a point of contact within the business that can be available to answer any questions you may have, help arrange for technical support in the event of any issues and take orders for any coffee, consumables and spare parts required.

Point of Sale

Our unique branding will make your coffee offering stand out from the crowd with various Point of Sale items available including branded china, takeaway cups, pavement signs, table menus, A1 posters and Loyalty cards with stamps to encourage repeat business when an agreement is signed to solely use our coffee.

To maintain the integrity of our brand we will only provide Point of Sale items to customers that are using our coffee, should you elect to use another provider for coffee the branded Point of Sale items are not to be used.

 

Breakdown and Repairs

With more than 20 years’ experience we have you covered and you have several options. If you’re a hands on person, we have engineers who can talk you through how to identify the fault and point you in the right direction to make any repairs that are required. If however you would prefer an experienced engineer to carry out the repair for you, this can be arranged at a convenient date as we have skilled engineers that are available to all areas of the UK and have an extensive knowledge of all brands of traditional and bean to cup coffee machines.

To arrange help with your machine breakdown, please contact us via email on sales@espressounderground.co.uk

We also supply parts for an extensive range of manufacturers and models of machine that are available for next working day delivery.

Check out our sister website www.espressounderground.co.uk for all Accessories, Consumables and Parts.